Ownership and Operation: This website belongs to TRUST PLANT LTD, trading as OPLA. (“Trust Plant Ltd”), 85 Great Portland street, First Floor, London, W1W 7LT United Kingdom. OPLA, may, at its sole discretion and at any time, modify or discontinue this web site or specific portions of it.
Use of Site Materials: OPLA owns the copyright for all of the material on the website or has a valid right from a third party to use material on the website. OPLA also owns or has a valid right to use all trademarks, service marks, and trade names used on this website. No part of the website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, non¬-commercial home use only, provided you keep intact all copyright, trademark and other proprietary notices on the materials. Any modification of the materials or use of the materials for any other purpose is a violation of OPLA copyright and other proprietary rights. The use of any such material on any other website or computer network without OPLA written consent is strictly prohibited. Your use of the trademarks, service marks and trade names on this website in any manner other than as authorised in these terms and conditions, or as authorised in writing by OPLA, is strictly prohibited.
Downloaded Software: If you download any software or other similar information from this website “(Software”), the Software and all files, images and data relating to the Software will be licensed to you by OPLA. You do not own the Software, and OPLA does not transfer ownership of the Software to you. OPLA retains full ownership of and title to the Software and all intellectual property rights related to the Software. You may not redistribute, sell, decompile, reverse engineer, disassemble, or otherwise reduce the Software to a human-perceivable form. Software that is downloaded from this website is subject to United Kingdom export control laws. If you download software from this website, you represent and warrant to OPLA that you are not acting in violation of those laws.
Geographic Scope: of Site OPLA controls and operates this website from within the United Kingdom. Unless otherwise specified on or by this website, this website is intended to promote only those OPLA products that are sold by OPLA in the United Kingdom and its territories, and OPLA makes no representation that materials in this website or the products described thereby are appropriate or available for use in other locations. All visitors to this website are responsible for compliance with all local laws applicable to them with respect to the content and operation of this website.
Links to Other Sites: For your convenience and enjoyment, this website may provide links to other websites on the World Wide Web that are not operated by OPLA. These links do not mean that OPLA endorses, approves or sponsors any information available at the linked site or any products that may be sold there, nor is OPLA liable for any damage that might result from your use of such information or products.
Contents of the Website – Disclaimer: The materials in this website (including any graphics, software, recommendations or other materials) and any materials made available through this website are provided “as is” and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, OPLA disclaims all warranties, express or implied, including, but not limited to, all implied warranties of merchantability, fitness for a particular purpose, title and non-¬-infringement. OPLA does not warrant or make any representations regarding the use or the results of the use of the materials in this website in terms of their correctness, accuracy, reliability, or otherwise. The materials in this website could include technical inaccuracies or typographical errors. These materials could be inaccurate or become inaccurate as a result of developments occurring after their respective dates. OPLA undertakes no obligation to verify or maintain the currency of such information. Certain links in this website may link you to other sites on the worldwide web. The linked sites may not be under the control of OPLA and OPLA is in any event not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. OPLA is not responsible for webcasting or any other form of transmission received from any linked site. OPLA is providing these links to you only as a convenience, and the inclusion of any link does not imply a referral by OPLA to, or an endorsement by OPLA of, the linked site or any products or services which may be offered there.
Operation of the Website – Disclaimer: OPLA endeavours to maintain this website and its operation, but is not, and cannot be, responsible for the results of any defects that may exist in the website or its operation. As to the operation of the website, OPLA expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to all implied warranties of merchantability or fitness for a particular purpose, title and non-infringement. OPLA makes no warranty that (i) the operation of the website will meet the user’s requirements; (ii) access to the website will be uninterrupted, timely, secure, free of viruses, worms, trojan horses or other harmful components, or free of defects or errors; (iii) the results that may be obtained from the use of the website will be accurate or reliable; or (iv) defects will be corrected. You (and not OPLA) assume the entire cost of all servicing, repair, or correction that may be necessary for your computer equipment and software as a result of any viruses, errors or any other problems whatsoever you may have as a result of visiting this website.
Limitation of Liability: Under no circumstances shall OPLA be liable for any damages or injury, including any direct, special, incidental, consequential, punitive or other damages, that may result from the use of, or the inability to use, the website or any materials in this site, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use or performance of the website or information available in the website. OPLA shall not be liable even if OPLA or a OPLA authorised representative has been advised of the possibility of such damages. These include but are not limited to damages or injury caused by error, omission, interruption, defect, failure of performance, delay in operation or transmission, line failure or computer virus, worm, trojan horse or other harmful component.
Limitations as to Paragraphs 10, 11, and 12: Applicable law may not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations or exclusions may not apply to you. However, in no event shall OPLA total liability to you for damages, losses, and causes of action (whether in contract, tort (including, but not limited to, negligence, or otherwise) exceed the amount paid by you, if any, for accessing this site.
Postings: OPLA may from time to time monitor or review discussions, chats, postings, and other transmissions on this website. However, OPLA is under no obligation to do so and assumes no responsibility or liability arising from the content of any such transmissions or for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, illegality or inaccuracy contained in any information transmitted to any such locations on this website. You may not post or transmit any unlawful, threatening, libellous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. OPLA will fully cooperate with any law enforcement authorities or court order requesting or directing OPLA to disclose the identity of anyone posting any such information or materials. OPLA may also disclose such information if it has a good faith belief that such disclosure is reasonably necessary to protect the rights, property, or personal safety of OPLA, its customers or the public.
Availability of Help: This website may provide a Help file or other instructions for the use of this site. However, you understand that OPLA is under no obligation to provide any support for the use of the website.
Indemnification & Limitations of Liability. You agree to indemnify and hold harmless OPLA and its respective officers, directors, employees and suppliers, from any claim, demand, action or damage, including reasonable attorneys’ fees, made or incurred by any third party arising out of or related to your use of this website. To the maximum extent permitted by law, none of OPLA and its respective officers, directors, employees and suppliers shall be liable for any direct, indirect, punitive or consequential damages, or any other damages of any kind, including but not limited to loss of income, profits, goodwill, data, contracts, use of money, or loss or damage arising from or connected in any way to business interruption, whether in tort (including without limitation negligence), contract or otherwise, arising out of or in connection with the use of or inability to use this site, or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission or any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction or unauthorised access to OPLA’s records, programs or services. In no event shall the aggregate liability of OPLA, whether in contract, warranty, or tort (including negligence), product liability, strict liability or other theory, arising out of or relating to the use of this site exceed the purchase price you pay for any goods ordered from the site. You agree to bring any and all actions pertaining to use of this site within one year (or any shorter period of time identified in any applicable statute of limitation) from the date of the accrual of the cause of action, and that actions brought after this date will be barred.
Product Returns & Refunds. If you are dissatisfied with one of our Products for any reason, email firstname.lastname@example.org explaining your dissatisfaction within Twenty (20) days of the date the product was shipped. OPLA will provide product return information within three (3) business days of email receipt. All return requests must be made within twenty (20) days of the date of shipment by OPLA Promptly following OPLA’s receipt of your returned product (typically within three (3) business days), OPLA will credit the amount paid for the returned Product (less any shipping and handling costs/fees related to the original purchase, which are non-refundable) to the Payment Method you used to make the original purchase. Notwithstanding the foregoing, OPLA does not control when a specific credit card or payment method company processes a chargeback transaction. You are responsible for contacting your credit card or payment method company if you have questions about the status of the chargeback.
OPLA will not provide a refund for a request that is received by OPLA more than twenty (20) days after the date of original shipment. OPLA also does not provide a refund for returned Products that are damaged due to misuse, lack of care, mishandling, accident, abuse or other abnormal use.
Security. This website takes precautions to protect our users’ information. When users submit sensitive information when processing a transaction on the website, their information is protected both online and off-line. When our log in/order form asks users to enter sensitive information (such as a credit card number), that information is encrypted and is protected with encryption software. While on a secure page, such as our order form, the lock icon on the bottom of web browsers becomes locked (as opposed to un-locked, or open, when you are just ‘surfing’). While we use encryption to protect sensitive information online, we also take measures to protect user information off-line. Because our website is an extension of OPLA, the store and online inventory and customer databases are linked. However, we do not store credit card numbers from online transactions and, at log in, users are offered the option of not having their billing or shipping address details stored in our customer database. If such an option is exercised, those details will remain only on the customer order form, which is necessary to track customer orders. Access to the customer database is limited to those employees with a need to perform specific functions (such as shipping, order transaction, customer service, billing) and each access is password protected. All email communication regarding sales orders will refer to credit card numbers only by their final four digits.